Welcome to our FAQ page! Here, you'll find answers to the most common questions about our bus ticket booking system. Whether you're a first-time traveler or a seasoned passenger, we aim to provide you with all the information you need to make your journey smooth and enjoyable.
To book a bus ticket, visit our website or mobile app, enter your departure and arrival locations, select your travel date, and browse the available routes. Choose your preferred bus, select your seat, and complete the payment to confirm your booking.
Yes, you can change or cancel your booking through your account on our website or app. Please note that cancellation policies may apply, and fees may be incurred depending on the timing of your request.
Yes, our buses are equipped with various amenities, including comfortable seating, air conditioning, free Wi-Fi, and onboard refreshments. Specific amenities may vary by bus and route.
In the event of a delay, we will notify you via email or SMS. You can also check the status of your bus on our website or app. We appreciate your understanding and patience.
We accept various payment methods, including credit/debit cards, mobile wallets, and bank transfers. All transactions are processed securely to ensure your information is protected.
If you forget your booking reference, you can retrieve it by checking your email confirmation or by logging into your account. Alternatively, you can contact our customer support for assistance.
We recommend arriving at least 30 minutes before your scheduled departure time to allow for check-in and boarding. This ensures a smooth start to your journey.